Skip to content
Annual testing, By-law 24-2018

Annual backflow preventer testing: what the test is and what you get

Every backflow preventer on an industrial, commercial, institutional or multi-residential property in Durham has to be tested once a year by an authorized tester and the report filed with the Region. This page is the detailed reference: what the test measures, who must have it, what happens on the day, and what you walk away with.

  • One program, Region-wideBy-law 24-2018 applies the same way in all eight Durham municipalities. There is no separate Oshawa or Whitby program.
  • 30 to 60 minutes per deviceWater is off to that line only, briefly, while gauge readings are taken on each check and relief valve.
  • The Region issues the tagAfter BSI Online receives and the Region approves the report. A test that is not filed does not count.

What annual backflow testing is

Backflow testing (some people call it a backflow inspection or a backflow device test) is the same annual check under the same by-law; the words vary, the test does not. Your building draws water from the Region's main. Somewhere near where the service enters, usually by the meter, there is a mechanical assembly that lets water flow in and never back out: the backflow preventer (in the trade, a backflow prevention assembly). It protects the drinking water main from anything in your building's plumbing: boiler treatment chemicals, dish machine detergent, irrigation water, process water. Because it is mechanical, it wears. Because it wears, Regional Municipality of Durham By-law 24-2018 requires it to be tested every year (section 6.3), by an authorized tester, at the owner's expense.

The test itself is a set of pressure readings. A calibrated differential pressure gauge is connected to the assembly's test cocks and each check valve, and the relief valve if there is one, is confirmed to hold against reverse flow at or above the minimum values in the CSA B64.10.1 standard. Pass or fail, the readings go on a report. The report goes to the Region through BSI Online, the company that administers the program on the Region's behalf.

Who has to have it done

Section 3.1 of the by-law applies it to all industrial, commercial, institutional (ICI) and multi-residential properties supplied with Regional water. Multi-residential means a building with more than six self-contained units (section 1.1). Residential occupancies, meaning single-family and small residential buildings, are excluded. If your property is any of these, the annual test applies:

  • Offices, retail plazas, restaurants, clinics, warehouses, and every other commercial building
  • Factories, plants, workshops, and industrial sites
  • Schools, places of worship, community and government buildings, care facilities
  • Apartment buildings, condominium corporations, townhouse and co-op complexes over six units

The requirement is identical in Oshawa, Whitby, Ajax, Pickering, Clarington, Uxbridge, Scugog and Brock. There is one program, run by the Region. See who needs testing for the property-type view and service areas for the municipality view.

How you find out it is due

BSI Online sends a written notice to the property owner on the Region's behalf, naming the device on file and a due date. Property managers treat it as non-optional, and they are right to. If you have one in hand, the notice page walks through it line by line.

What a test visit involves

  1. Request a quote

    Address, device count if known, and whether a notice has arrived. We reply with a per-device price and slots.

  2. Book and coordinate access

    Early morning, business hours, evening or weekend. We arrange access with your super or site contact.

  3. Test and tag

    Isolate the device, gauge readings on each check and relief valve, tag applied. 30 to 60 minutes per device.

  4. File with BSI Online

    Report submitted, $25 filing fee included, Region reviews and issues the tag. You get a copy to keep on site.

  5. Reminder next year

    We flag the next due date 30 days out, before the notice does.

Full detail, including a "what to have ready" checklist, on how it works. In short: the tester finds the assembly, confirms it matches the Region's record (make, model, serial, size, location), closes the shut-off valves to isolate it, takes the readings, restores water, tags the device, and files. Water is off only to that line, only for the readings.

What you get

ItemWhat it isWhy it matters
Test tagTag on or beside the device recording address, location, type, manufacturer, serial, size, test date, tester initials, tester or employer name, and licence number (by-law s.6.10)The physical proof an inspector looks for
Test reportThe readings, pass or fail, device detailsYou must keep it on site for five years (s.6.6). We send a copy.
BSI Online filingReport submitted through the Region's portal, $25 fee paidA test that is not filed does not count. Reports are due within 28 days of the test (s.6.5, as amended May 2026). We file promptly and confirm.
ReminderEmail 30 days before next year's due dateSo the notice from the Region never catches anyone out

What happens if the device fails

Some do. Debris on a check disc, a worn seat, a weak spring, a relief valve that will not seat. Under section 6.4 of the by-law, when a test shows a device is not in proper working condition, the authorized tester gives written notice to the Region and the area municipality within 24 hours, and repairs or replacement proceed immediately at the owner's expense. Repairs are plumbing work: they are done by a licensed plumber. We coordinate that through a licensed plumbing partner, then retest the device and file the passing report. Costs, timelines and the common repairs are on the failed test page.

What it costs

We quote per property. Price depends on how many devices, what type, where they are, and when the test has to happen. Testing in the GTA is commonly quoted from around $360 per device by some providers; the working range for commercial devices in Ontario is wider, and multi-device buildings get per-device pricing. Whatever the number, a good quote says whether the $25 BSI filing fee is included (ours is), what happens on failure, and who files the report. The cost page goes through all of it.

Who does the testing

Testing is performed by an OWWA-certified cross-connection control specialist registered with Durham Region’s backflow prevention program through BSI Online.

Every tester on the Region's program has passed a cross-connection control course, holds an OWWA certificate or approved equivalent, registers with the Region every year, and tests with equipment calibrated to the standard (by-law sections 8.2 to 8.6). You can check any tester against the Region's authorized tester registry. What we add is the coordination: booking, access, filing, records, and reminders, done the same way every year.

What we do not do

  • Five-year cross-connection surveys. Appendix A of the by-law reserves surveys for licensed master plumbers, professional engineers and certified engineering technologists. If your notice asks for a survey rather than a test, we will say so and point you to who can do it.
  • Fire sprinkler line devices. Section 9.1 requires personnel approved by the Commissioner, and isolating a sprinkler system is a Fire Code impairment. Not in year one.
  • Single-family homes. Outside the by-law's scope.
  • Repairs ourselves. Licensed plumbing partner, coordinated by us.

Questions about the test

What is backflow testing, in one sentence?

A qualified tester connects a calibrated gauge to the backflow preventer on your water service, confirms each check valve (and relief valve, if it has one) still holds against reverse flow, tags the device, and files the result with the Region.

How often does the device have to be tested in Durham Region?

Annually, under section 6.3 of By-law 24-2018, or more often if the Commissioner requires it. Once a year is the rule for almost every property.

Who is allowed to test?

An authorized tester: someone who has passed a cross-connection control course and holds a certificate from OWWA or an approved equivalent, is registered annually with the Region, and uses calibrated equipment (By-law 24-2018 sections 8.2 to 8.6). Appendix A of the by-law allows anyone with a tester's licence to test; the five-year survey is a different function reserved for plumbers, engineers and technologists.

Will the water be off?

To the line the device is on, yes, for the duration of the readings. Usually 30 to 60 minutes. If the device is on the main service, the whole building is briefly affected, which is why we schedule around the building's hours.

What do I get at the end?

A tag on or beside the device recording the test date and tester details (section 6.10 of the by-law), a copy of the test report to keep on site for five years (section 6.6), and confirmation that the report was submitted through BSI Online. The Region reviews the report and the compliance record updates.

What is By-law 24-2018?

The Regional Municipality of Durham's backflow prevention by-law, passed 13 June 2018 and amended in May 2026 (By-law 2026-023). It requires premise isolation backflow preventers on industrial, commercial, institutional and multi-residential properties supplied with Regional water, a cross-connection survey every five years, and annual testing of every device by an authorized tester, with reports filed with the Region. It applies identically across all eight Durham municipalities.

What does BSI Online do?

BSI Online (Backflow Solutions Inc.) administers the program for the Region: it registers testers and checks their credentials, sends due-date notices to owners, receives survey and test reports, and tracks device compliance. Owners do not need an account to be compliant; the tester submits through the portal. The Region reviews the report and issues the tag.

What if I already had it tested this year?

Then the report should already be on file with the Region. If you received a notice anyway, either the report was never submitted or the Region's record has a different device or address. Send us the notice and the tag details and we will check what is on file before you pay for another test.

Get a quote for this year's test

Did you receive a test notice from Durham Region or BSI Online? (required)

Book this year's test

Send the address and the notice if you have one. We reply with a per-device price, a slot that suits the building, and the filing handled.

Call 289-481-0478